Submissions & payments

Every submission, followed through

Submissions land in a shared workspace with a status, an owner and a history. A form can also ask for a payment by M-PESA or card, paid to your organization’s own Paystack account.

Collect & operate

Every submission has a status, an owner and a history

Submissions land in a shared workspace where your team reviews, assigns and moves them forward — not in an inbox or a spreadsheet export.

The UndaForms submissions workspace listing eight Business cover enquiry submissions with their reference, status (In review, New, Declined, Needs info, Approved), tags such as Priority and Broker referral, assignee and date, with search, status, form, assignee, tag and date filters, saved views and CSV export above.
  • Track each submission through New, In review, Needs info, Approved and Declined.
  • Assign a teammate, add tags, and leave internal notes that respondents never see.
  • Search by reference, name or email, and filter by status, form, assignee, tags and date.
  • Save the views you use every day, and update many submissions at once with bulk actions.
  • An activity history on every submission shows who changed what, and when.
  • Export to CSV whenever you need the data somewhere else.
  • Ask for a payment when a form is submitted — by M-PESA or card, paid straight to your organization's own Paystack account.
  • A payment counts once Paystack confirms it. Every try, what Paystack reported and any refund sit beside the submission, and a confirmed payment can start a workflow.

Form performance analytics, agent referral tracking, the audit log and payments on forms are on Growth and above; payments need your own Paystack account. CSV export row limits depend on your plan.

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